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Transfer not credited

Sent 17 dollars in ETH to my accounts wallet but got nothing still

Transaction hash:

0x388805a0f14dee7d20105337b5470878a0f00b50766d95419bfbd256ae9d7aad

Status: Completed3 comments

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Comments3

  • Questflow

    Team•

    May 8

    Hey, we’ve manually credited the funds to your account already. Really appreciate your patience on this one.

  • Questflow

    Team•

    May 5

    Thanks for flagging this!


    We checked your transaction, it looks like the deposit was made in ETH, while the current deposit flow supports USDC only. There is a reminder on the deposit page, but we get that it can be easy to miss.


    No worries though, we will go ahead and manually credite your account this time.


    We’re also working on a swap feature, so in the near future you’ll be able to deposit assets like ETH and have them automatically converted into USDC. That should make things much smoother.


    Appreciate you trying things out early, would love for you to explore more and give the new features a spin when they’re live!


    If anything else comes up, just ping us anytime!

  • Questflow

    Team•

    May 5

    Sorry about that. Let me check with dev team.