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Move your funds out of custody

New Feature

We found your historical CDP wallet, but one or more asset sources could not be verified. No amount is shown as zero and migration stays locked until every source is checked!

please fix it 🙏

my wallet add : 0xa2ec72A8208C2B8Ca1a523f0dc1ED3335911A954

Posted by Ali nikpey ·
Status: Completed4 comments

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Comments4

  • Questflow

    Team•

    Aug 20

    Thanks so much for your feedback, and we really appreciate you taking the time to try out our new version. We’re currently working on the migration issue, and please rest assured that your assets are safe and secure. We’ll keep working to resolve this as quickly as possible. Thanks again for your patience and support!

    • Ali nikpey

      •

      Aug 23

      Thank you so much for the update and for your support. I really appreciate you working on the issue and reassuring me that the assets are safe.

      However, the migration has been pending for almost two days now. Do you have any estimate of when this issue is expected to be fixed and when the migration will be completed?

      Thanks again for your patience and help. I’d really appreciate any update on the expected timeline.

      • Questflow

        Team•

        Aug 23

        Thank you so much for your patience and for following up. We’ve confirmed with our tech team that the migration issue is related to recent infrastructure changes on Polymarket’s side. Our previous migration approach didn’t handle these changes as smoothly as expected, which is why the process has taken longer than anticipated. The good news is that a fix is already in progress, and we expect the migration issue to be fully resolved next week. Your assets remain completely safe throughout this process. We’ll keep you updated as soon as we have more concrete progress. Thanks again for your understanding and support!

      • Questflow

        Team•

        Aug 24

        Good news, the migration issue has been fully resolved. You can now log in with your account. Once logged in, please follow the banner prompt at the top of the page to export your wallet.If you run into any problems during the process, just let us know and we’ll assist you right away.

        Thanks again for your patience!